ERP: Theory, Practice and Configuration
Level: Undergraduate / Graduate Duration: 8 x 3 hours
Technical requirements: Internet connexion with standard compliant webbrowser Contributors:

Jean-Paul Smets, Jacques Honoré,
Klaus Wölfel

Description:

  • The first goal is to teach universal workflows in companies. By doing so, students will be able to understand fundamentals of how companies are organized and how ERP systems help companies to improve their performance by managing their business process.
  • The second goal is to observe how workflows are implemented in an ERP. For this we will use TioLive instances delivered to each student of this lesson. Students will then be able to practice each workflow as company staff do everyday.
  • The third goal is to teach how to perform an initial consulting process for an ERP implementation. We will use an online questionnaire with the most important questions to ask to a company during this process. The objective of the questionnaire is to identify those business processes which are not successful enough and which can be improved using an ERP. The objective is to understand how to set the priorities for an ERP implementation.
  • The fourth goal is to teach how to configure an ERP through the definition of so-called categories. Since the configuration is made through a spreadsheet, no programming skills are needed and the focus is kept on management and organization rather than on technical details.

Introduction


Session 1: Carreers and assignments


Session 2: CRM Events


Session 3: CRM Tickets and Campaigns


Session 4: Sales Orders


Session 5: Sales Packing Lists


Session 6: IFRS Accounting


Session 7: Document Management


Session 8: ERP Consulting and Configuration


Evaluation

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